Privacy Policy
1. Purpose of Collecting Personal Data
Kim Huan collects customers’ personal information for the following purposes:
– To support order processing, payment, and product delivery.
– To send information about new products, promotions, or plastic news (if you subscribe).
– To resolve issues arising during service use, handle warranty matters, and ensure the rights and interests of both parties.
2. Types of Data Collected
We may request and process the following information when customers place orders or contact us:
– Full name
– Phone number
– Delivery or contact address
3. Data Retention Period
Customers’ personal information will be retained until:
– The data is no longer necessary for transactions or service support.
– The customer requests deletion of their data.
We are committed to securely storing data within our systems in compliance with applicable data retention regulations under Vietnamese law.
4. Parties That May Access the Data
Only parties that genuinely require the information to perform services are granted access, including:
– For delivery purposes (address, name, phone number)
– Internal staff who responsible for customer account, and for after-sales support/promotion
– Partners who have signed confidentiality agreements to assist with certain tasks (if have).
– In the event of a request from legal authorities, we will comply in accordance with applicable regulations.
5/ Information of the Entity Collecting and Managing Information
– Company Name: KIM HUAN MANUFACTURING & TRADING COMPANY LIMITED
– Established and operating under Business Registration Certificate No.: Tax Code: 0301634183 – Issued on July 9, 2004 – By the Department of Planning and Investment of Ho Chi Minh City
– Head Office: 252 Phan Anh Street, Phu Thanh Ward, Ho Chi Minh City
Methods for Users to Request Deletion of Data:
If you have any requests regarding accessing or updating your personal information, you may:
– contact via Zalo: 0938 911 650
– Email: [email protected]
7. Data Security
At kimhuanplastics.com.vn, protecting your personal information is very important. You are assured that the information you provide to us will be kept confidential, kimhuanplastics.com.vn we are committed not to share, sell, or rent your personal information to any third party.commits to using your information only for the following purposes:
– Improving the quality of customer services
– Resolving disputes and complaints
– Complying with requests from legal authorities
8. Complaints and Feedback on Privacy
If you suspect that your data has been misused or that there has been a violation of the privacy policy, please notify us immediately so we can promptly address the issue. All feedback will be kept confidential, and we will respond as soon as possible to ensure the rights and interests of our customers.
9. Customer Support
– Hotline: 0938911650
– Email: [email protected]
– Working Hours: Monday to Friday, from 8:00 AM to 5:00 PM (holiday schedules are updated by Kim Huan Plastic Company)
